It's as

SIMPLE

as 1-2-3

Take a peek into all it
comes together

How It Works

Follow the steps below to place an order.

Choose the Purr-fect Product

Leap into our collection and pick the purr-fect product to showcase your pet's charisma. Our range of customizable merchandise ensures there's something special for every pet lover.

Art Creation & Draft Approval

Our talented team crafts personalized pet merch with love, care, and attention to your pet's unique details. Receive a digital preview of the product for approval and enjoy infinite revisions until you're 100% satisfied. Yes, you heard that right – infinite!

Production & Quality Check

With your nod of approval, we’ll unleash our production gurus to bring your custom creation to life.Each product undergoes a rigorous sniff-test for quality, ensuring colors pop and details are as sharp as a cat's claws.

Shipping with Tracking Link

We carefully pack your items to ensure they’re as snug as a cat in a box during their journey to you. We also provide a tracking link so you can monitor your package’s journey from our doorstep to yours.

Cherish Furr-ever

The moment has arrived – your custom pet creation is finally in your hands! Each glance will remind you of the unbreakable bond you share with your pet.

Frequently Asked Questions

1How do I place a custom pet product order?
1. Visit our website and choose a product.
2. Select customization options (color, size, etc.) and upload a clear photo of your pet.
3. Add to cart and proceed to checkout.
2Do you only make cats and dogs?
We're here to celebrate the diversity of all pets, not just cats and dogs. Our talented artists are ready to create custom pieces for all kinds of animals – from reptiles and birds to fishes and even insects. And yes, we draw humans too.
3Is my photo good enough for use?
1. To ensure the best results, we recommend using a high-resolution, well-lit photo with your pet's face clearly visible. 2. Avoid using photos that are blurry, with filters, too far or too close to the face, ears or parts of the face missing. 3. Refer to our photo guidelines for more details.
4Can I add multiple pets in one product?
Yes, you can include multiple pets in one product! We offer designs specifically for 2, 3, 4, 5, and even 6 pets. Many single pet designs also allow adding multiple pets. Just pick the number of pets you want on the product page. If you need more assistance, please reach out to our support team at support@petlufu.com.
5How long does it take to receive a proof?
Typically, proofs are ready within 1-2 business days.
6Can I make revisions to the proof?
Yes, you're entitled to unlimited revisions until you're satisfied.
7What's the expected delivery time for my order?
Shipping and production times vary for different products. Please refer to our shipping times for more details.
8Do you ship internationally?
Yes, we offer worldwide shipping.
9How do I track my order?
Once your order is shipped, you'll receive a tracking number via email.

Tips to get the best photo using your smartphone

  • Take your pet photo at eye level with your pet
  • It works best if the pet is looking away from the camera
  • Try to make it a close up so we can see your pet's unique features
  • Avoid bad lighting. Natural light always results in the best photos
  • Avoid uploading blurry photos
  • Make sure those cute ears aren't out of frame!
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Our Pawsome Customers

Check out what pet owners just like you have to say about our custom portraits.

Pet Parent's Favorites

Still Paw-ndering?

Just throw a bone at us by writing your doubts and we’ll be more than
happy to clear them up.
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